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Frequently Asked Questions
Online vs Retail
You can pre-order your meals online for delivery or pickup, or you can purchase meals from one of our retail stores Monday-Sunday (Chattanooga only).
Delivery & Pickup
When you checkout there are two different types of delivery options to choose from, PICKUP or DELIVERY.
Pickup is free and is available in Nashville, Chattanooga and Cleveland. Delivery ranges from $5-12 based on distance.
Delivery Window
Our order cutoff is every Friday, 8am for Chattanooga and 10am for Nashville online orders. We offer delivery & pickup options for Sunday & Monday dependant on location.
Deliveries are sent out between 9-6pm on each delivery day, you will receive a text notifying you of your delivery ETA the morning of delivery.
Quality & Ingredients
We use a combination of Local, Organic and NON-GMO, Preservative Free ingredients. Our meats are always hormone free, antibiotic free and raised naturally. Most of our meals are gluten-free and lactose or dairy free.
Each meal is packaged with a label containing all the ingredients and nutritional information. You can also filter the menu page based on dietary preferences.
Locations
We have two kitchens, one in Chattanooga and one in Nashville. This helps us ensure that our meals are as fresh and local as possible.
We also have three retail locations in Chattanooga located at: 601 Cherokee Blvd, 203 E Main St, and Erlanger Medical Mall. We also have over a dozen online-pickup locations which can be found during checkout upon entering your zip code.
Bag Return
Feel free to keep one of our insulated tote bags, that one is on us.
Any additional bags received we ask that you leave out for our drivers to pickup, or dropped off at one of the pickup locations. We recycle the bags in order to help keep our shipping costs lower.